Effective Date: 02/24/2026
1. Introduction
Easy Living Insurance is an insurance referral and communications service that connects users with individually licensed insurance agents. It is owned and operated by Easy Living Phuket, which acts as the legal Data Controller for all personal data collected and processed through this service.
This policy explains what data we collect, why we collect it, how it is used, and what rights you have over your information. It applies to all interactions with easylivinginsurance.com and associated communications channels including email, contact forms, and messaging platforms such as WhatsApp.
By continuing to use our website, you acknowledge that you have reviewed this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree to this policy, please cease use of the website.
Important: Easy Living Insurance is not an insurance company, broker, or licensed insurance agent. We do not provide insurance advice, issue policies, or represent users in insurance transactions. All insurance services are provided exclusively by independently licensed agents operating under their own regulatory authority.
2. Definitions
Data Controller refers to Easy Living Phuket, the owner and operator of Easy Living Insurance, responsible for the collection and processing of personal data described in this policy.
Personal Data means any information obtained from you in connection with your use of this website that is capable of identifying you in any manner.
Services refers to any services made available through this website.
You / User refers to any person using this website or its associated services.
3. Data Controller and Contact
The legal Data Controller responsible for your personal data is:
Easy Living Phuket Operating as: Easy Living Insurance Website: easylivinginsurance.com Email: info@easylivinginsurance.com
All privacy-related requests, corrections, or complaints should be directed to the email above.
4. Our Role and Commercial Model
Easy Living Insurance is a referral and communications service. We connect people looking for insurance with independently licensed agents who can assist them. This service is free for consumers. Licensed agents may pay Easy Living Insurance for referral, marketing, and communications services.
Easy Living Insurance does not provide insurance advice, sell insurance policies, act as a broker or agent, issue insurance contracts, or represent consumers in any insurance transaction. All such services are the sole responsibility of the licensed agents we connect you with.
5. What Personal Data We Collect
We collect personal data in two ways: information you provide voluntarily, and data collected automatically when you use our website.
Information you provide voluntarily may include your name, age or date of birth, nationality, email address, phone number, messaging contact details, insurance interests, coverage preferences, and any other information submitted through forms or general correspondence with us.
Information collected automatically includes your IP address, device type, browser type and version, Internet Service Provider, date and time of visit, referring and exit web pages, and general website usage data. This information is collected in aggregated, anonymised form primarily for security and performance monitoring and is processed on the basis of our legitimate business interests.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve website functionality, analyse usage patterns, and enhance your browsing experience. Cookies are small text files stored on your device that help us personalise your experience and remember your preferences.
We use several types of cookies. Technical cookies are essential for navigation and the proper functioning of the site. Session cookies are temporary and deleted automatically when you close your browser. Persistent cookies remain on your device across sessions and are often used by third-party analytics providers. Profiling cookies may be used to customise content or advertising based on your inferred interests, and we will seek your explicit consent before using these.
You can manage or disable cookies through your browser settings, though doing so may affect how parts of the website function.
7. How We Use Your Data
We use your personal data to respond to your enquiries and connect you with licensed insurance agents who can assist you, to send relevant marketing and informational content where you have opted in to receive this, to maintain website security and prevent fraudulent activity, and to comply with applicable legal obligations.
Your data is not used to provide insurance or financial advice.
8. Legal Basis for Processing
We process your personal data on the basis of your consent given when you submit information through our website, our legitimate interest in operating an effective referral and communications service, and compliance with applicable legal obligations.
9. Who We Share Your Data With
We may share your personal data with licensed insurance agents so they can respond to your enquiries and provide insurance services. We also work with trusted third-party service providers for CRM, cloud storage, website hosting, email delivery, and analytics. These providers only process your data as needed to deliver their services and are required to adhere to privacy standards consistent with this policy.
Personal data may also be shared with related entities within Easy Living Phuket’s group of companies for operational purposes, and with real estate, travel, or other associated companies where relevant to your enquiry or where you have consented to this.
Data may be disclosed to legal or regulatory authorities where required by law, court order, subpoena, or in connection with any lawful investigation. We may also disclose data where necessary to protect the rights, property, or safety of Easy Living Insurance, our users, or third parties, or where we reasonably suspect fraudulent or unlawful activity.
We do not sell your personal data.
10. Social Media Plugins
Our website may incorporate social sharing buttons or plugins for platforms such as Facebook, LinkedIn, and others. If you are already logged into a social network while browsing, that network may set cookies through these plugins in accordance with its own privacy policy. We recommend reviewing the privacy policies of any social networks you use.
11. Licensed Agents Are Independent
The insurance agents connected through Easy Living Insurance are independent professionals. They hold their own licences, are responsible for their own advice, and operate under their own regulatory obligations. Easy Living Insurance and Easy Living Phuket do not supervise, endorse, or assume liability for the advice or services these agents provide. Any insurance agreement you enter into is solely between you and the relevant licensed agent and/or insurer.
12. Data Storage and Security
Your personal data is stored on secure systems with access controls and industry-standard safeguards in place. All individuals with access to personal data are bound by confidentiality obligations.
Personal data may be stored and processed in Thailand, the United States, the United Kingdom and other countries where our service providers operate. Any international transfer of data will be conducted in a manner consistent with applicable privacy laws, including the EU General Data Protection Regulation where relevant. By using this website, you consent to this international processing.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be entirely secure. In the event of a data breach affecting your personal data, we will notify you within a reasonable timeframe and no later than two weeks following discovery of the breach.
13. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy and to meet our legal obligations. Your data will be deleted upon your request, subject to any legal retention requirements.
14. Marketing Communications
You will only receive marketing emails from us where you have affirmatively opted in to receive them. If you wish to opt out, you may do so by clicking the unsubscribe link at the bottom of any marketing email or by contacting us at info@easylivinginsurance.com. You may still receive transactional messages relating to your enquiries even after opting out of marketing.
15. Your Rights
You have the right to be informed about how your personal data is processed, to access the personal data we hold about you, to request correction of inaccurate information, to request deletion of your data, to withdraw consent at any time, to request restriction or portability of your data, and to object to processing in certain circumstances.
To exercise any of these rights, contact us at info@easylivinginsurance.com.
16. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Where changes affect how we process your data in a material way, we will notify you and seek your consent where required. The current version will always be available at easylivinginsurance.com. Continued use of the website after any update constitutes acceptance of the revised policy.
17. Contact
Easy Living Insurance Operated by Easy Living Phuket: Legal Data Controller Website: easylivinginsurance.com Email: info@easylivinginsurance.com